Yes, absolutely! We source all our cosmetics, skincare, and haircare products directly from authorized distributors and verified brand suppliers in Korea, Japan, China and globally. We guarantee that every item sold on raviemi.q is 100% genuine and original.

Order Processing: Orders are processed and dispatched within 1 to 3 business days. Standard Shipping: Typically takes 8 to 10 business days to the UK and 10 to 15 business days worldwide, counted from the shipping date. These are estimates. Express Shipping: Delivered within 3 to 5 business days to the UK and 5 to 7 business days worldwide, counted from the shipping date. These are estimates. You will receive a tracking link via email as soon as your package ships so you can monitor its progress.

Each of our product pages includes a detailed breakdown of key ingredients, primary benefits, and recommended hair or skin types. If you need personalized recommendations or help building a routine, feel free to contact our customer support team—we’re always happy to assist!

Yes, we ship to most countries worldwide! Please note that import taxes, customs duties, and local VAT fees are determined by your country's customs office and are the responsibility of the customer upon arrival.

Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking number and a direct link to track your shipment in real time. You can also view your order status by logging into your account on raviemi.q.

We want you to love your purchase! You can return an item within 15 days of it arriving. Items must be unused and in the condition you received them. Your first return on each purchase is free, up to 3 free returns per month for each customer. If you receive a damaged, defective, or incorrect item, please notify us within 15 days of delivery with photos of the issue.

Many Asian beauty products display the Manufacturing Date rather than the expiration date, often denoted by Korean characters like 제조 (Manufactured) or EXP (Expiration). Typically, unopened cosmetics have a shelf life of 36 months from manufacture, and should be used within 12 months after opening (look for the open jar icon on the packaging).