Collagen Keratin Hair Mask Dual Oil Control Conditioner Smooth
A collagen and keratin hair mask gives wash day a clearly named conditioning step. The product title also identifies it as a conditioner, making the format easy to recognise.
Collagen and keratin are the listed ingredient names. The mask and conditioner wording helps distinguish this product from shampoo or leave-in hair care.
Consider this format when comparing conditioning masks for a hair-care routine. The product name gives you simple details to compare with other treatments without promising a specific finish.
Add the hair mask conditioner to your basket and check the product directions on the packaging before use.
About this product family
This product is part of our haircare family. It includes shampoos, conditioners, masks, oils, leave-in treatments, styling products and hair colour wax.
How do I use it?
Follow the directions on the pack first. As a general guide, shampoos and conditioners are used in the wash, masks and treatments are left on for the time given on the pack, and leave-in products and styling products go on towel dried or dry hair as directed. Start with a small amount and add more if needed.
Who is it for?
Hair types and needs differ from product to product. The product description and the pack say what each product is made for. If you colour or chemically treat your hair, check the pack before use, or contact us before you buy.
Should I patch test first?
Yes, we recommend a patch test for any new hair or scalp product, and especially for colour products. Apply a small amount behind the ear or on the inner forearm and wait 24 hours. Stop using the product and rinse well if you notice redness, itching or stinging on the scalp or skin. If a product gets into your eyes, rinse them with plenty of water.
What about temporary colour and styling products?
Coloured products can stain light fabrics, towels and pillowcases, so protect your clothes while you use them. Follow the pack for how to wash them out.
How should I store it?
Keep it in a cool, dry place away from direct sunlight, with the lid closed tightly. Keep bars and solid products dry between uses.
How long can I use it once opened?
Look for the small open jar symbol on the pack. The number beside it, for example 12M, is the number of months the product is meant to be used after opening. If you cannot find the symbol on your pack, contact us and we will help.
Where do I find the ingredients?
The full ingredient list is printed on the pack. Please read it before use, especially if you have allergies or sensitivities.
Unsatisfied with your purchase? Return it within 15 days after its arrival. The first return of each purchase is free, up to 3 free returns per month, in total, per customer. Please observe that the voluntary return guarantee is offered for free up to 3 times per month within the first 15 days after the arrival. It's not possible to return items after this period. Please note that you must return the items in the same conditions you received them. That means that the items must be returned with no damage, full, and with no signs of usage*. We will reimburse the full or partial** amount paid to your original payment method.
*If the product arrived damaged, it's required to send a description of the damages and images or videos to showcase them. In this case, you can choose to receive a new item identical to the one originally ordered, with no additional costs, or, you can opt to receive a full refund in your original payment method. Please note that the damaged items must be returned, free of charge independently of your monthly voluntary return guarantee charges. If you choose to keep the damaged items, you can request a partial refund (up to 40% of the product's original cost) that will be deposited to your original payment method, and, a free charge of your monthly voluntary return guarantee will be deducted. **A full or partial refund will be issued to your original payment method after the items are received and inspected by the supplier, in the event of the refund being issued due to dissatisfaction with your purchase. We have a strong transparency policy and will keep you informed via e-mail every step of the way.
If you need to return an item but has already used your 3 free returns in the respective month, you'll be required to cover all costs of shipping and handling for the products being returned. We recommend sending all items to be returned in a single package, to avoid paying for additional taxes. We will contact you via e-mail with instructions on how to return the items.
Delivery and returns
Standard delivery to the UK from £3.99, free on orders over £200. Usually 8 to 10 business days.
Express delivery to the UK from £6.99, free on orders over £200. Usually 3 to 5 business days.
Worldwide: Standard 10 to 15 business days, Express 5 to 7 business days. Costs are shown at checkout.
Free returns within 15 days of arrival. Your first return on each purchase is free, up to 3 free returns per month for each customer. Items must be unused and in the condition you received them.
We email tracking details once your order ships. Times count from the shipping date and are estimates.
